Privacy policy
Last updated: October 2026
What we collect
When you use File Accurate, we collect the details you give us (such as your name, phone number, email and business information) and the documents you upload so we can deliver the service you ask for. We also collect basic usage data such as pages visited and device type to improve the website.
How we use it
We use your information to contact you about your enquiry, prepare and file applications on your behalf, send reminders about due dates, and meet our own legal obligations. We do not sell your personal data.
Who we share it with
We share information only with the authorities your application is filed with, and with service providers who help us run the business (for example hosting, payments and communication tools) under confidentiality obligations.
How we protect it
Documents are stored with access controls and encrypted in transit. Only team members working on your case can access them.
Your rights
You can ask to access, correct or delete your personal data, or withdraw consent for marketing, at any time by writing to fileaccurate@gmail.com. We handle requests in line with the Digital Personal Data Protection Act, 2023.
Contact
Questions about this policy can be sent to fileaccurate@gmail.com. Grievances can be sent to fileaccurate@gmail.com.