Refund policy
Last updated: October 2026
Before work starts
If you cancel before we begin work on your application, you will receive a full refund of our professional fee, less payment gateway charges.
After work starts
Once work has begun, refunds are assessed based on the stage of work completed. Statutory fees already paid to an authority cannot be refunded by us.
Rejections
If an application is rejected due to an error on our part, we will refile at no additional professional fee. Rejections due to information supplied by you, or decisions of the authority, are not eligible for refund.
How to request
Email fileaccurate@gmail.com with your order details. Approved refunds are processed to the original payment method within 7–10 working days.